Shipping policy

Typically, once your order and payment is processed we will process and ship your orders as soon as possible. Our goal is to get you your products shipped within 3-5 business days or sooner if possible. Weather or shipping carrier related delays that out of our control can delay shipments in some cases. Once your order is proceed and shipped you will receive a shipping notification and tracking number if applicable.

We will do our best to communicate if any delays in the processing of your order are expected.

Incorrect Shipping Address Policy

If a customer enters an incorrect shipping address at checkout and the package is undeliverable as a result, it will be returned to us by the carrier. In these cases, the customer is responsible for paying the full shipping cost to have the package resent.

Once the address issue has been identified, an invoice for the reshipment cost will be sent to the customer. As soon as payment is received, we will reship the order to the corrected address provided by the customer.

We are unable to reship orders affected by address errors until payment has been received.

Our goal is to provide you with an exceptional buyer experience and exceed your expectations with our customer service and our products. If for any reason you have questions please reach out to us at our email at deepblueoutdoors@gmail.com